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A leading UK based outsourcing business with a vision to be unrivalled in developing people.

Kura has an exciting opportunity available for a HR Shared Service Team Manager to join our team in Glasgow where you will play an integral part in driving our business forward.

Provide clear direction and leadership to a small HR Shared Services team ensuring the delivery of high quality first line advice to employees and managers, ER case management and administration services across multiple business areas and locations.

Reporting to the HR Business Partner this role combines HR operational focus with the opportunity to develop and improve our HR systems and people analytics capability, providing valuable people insight to inform business strategy and decision-making.

What we need from you

  • Previous experience within a similar role within a Contact Centre or fast paced environment
  • Experience helping others develop through coaching and sharing best practice
  • Up to date knowledge of employment law
  • Proven track record of delivering results through a team
  • Ability to manage a project from scope to execution
  • Strong HR system experience with the ability to quickly learn and use systems
  • High standard of analytical capability, able to translate raw data and identify connections to form meaningful insights
  • Proficient Microsoft Office user with intermediate to advanced Excel and PowerPoint
  • Experienced working with Cascade HR system – Preferred

What’s in it for you

  • Competitive salary + performance bonus + benefits
  • 30 Days Paid Holiday
  • Pension Scheme
  • Opportunity to proactively contribute to improve systems, processes & procedures
  • Development opportunities
  • Plus much more!

For further information and to apply for this role, please email your CV with a covering letter to: Rhianna Watson, Professional Recruitment Partner – Email: Rhianna.watson@wearekura.com


Q Glasgow

21 Tyndrum Street
G4 0JY

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